How Action Learning Works
Working as a group
- normally of between 5 – 8 members
- which meets on an agreed basis over an agreed period of time
- and sets agreed ground rules for its operation.
Equality of membership
- working on their own and others’ development
- learning from their own and others’ actions
- willing to share experience and ideas with the whole group
- providing support for all members of the group.
Working on real issues/problems
- members present problems/issues/challenges that are real, current and actionable.
Using skilled and insightful questioning
- the primary way in which set members help each other work on problems (rather than giving advice or suggestions)
- to help other set members explore, understand and find solutions to, complex problems
- to help set members generate their own insights, not at ‘fixing’ the problem for them
- to provide a balance of support and challenge
- questions will normally be ‘open’.
Using active listening
- effectively supporting, challenging and coaching other set members.
Allowing for reflection and feedback
- members reflect on their experience and learning and are also given opportunities to reflect on the process
- sets also include a feedback element where members provide feedback to each other on roles (problem holder or ‘presenter’ and set member) and process.
Ensuring action is taken by members
- following set meetings and members learn from and reflect upon that action.
Following a structure
- ensuring all these essential elements are core to the set’s activity.